You will not reach a call centre or a chatbot queue. Our team in Dubai has processed WPS files, filed Emiratisation reports, and closed month-end under pressure, so the first conversation starts at your actual problem.
Call, WhatsApp, or email us during working hours and you will have a reply from a real person, usually within two hours. Demos and scoping calls run online, at whatever time suits your team.
Not ready to talk to sales? Email us a question and we will answer it plainly, with no follow-up sequence.
Most enquiries we receive are one of four kinds, and the more context you include, the more specific our first reply can be. You are welcome to send a single line and we will still respond, but if you already know what you need, these details save a round trip.
Tell us your approximate headcount, how many legal entities you operate, which GCC markets they sit in, and what you use today. That is usually enough for us to tell you on the first call whether AmalOps fits, and to demo the modules that matter to your sector rather than a generic walkthrough. If you have a requirements document or an RFP, send it and we will respond against it directly.
Share your headcount, entity count, and the modules you are considering, and note your deadline. We quote in AED, SAR, or QAR depending on where your entities are registered, and we issue a fixed-fee proposal covering licence, implementation, and support in one document. Our pricing page explains how we scope it and what drives the number.
Include your entity name and, where relevant, the payroll period affected. Support requests reach the same team that implemented your instance rather than a separate outsourced tier, and anything blocking a payroll run is escalated immediately regardless of the hour.
Staffing agencies, consultancies, and platform partners deal directly with our commercial lead on branding, deployment model, and volume terms. Mention the partner track and the markets you serve, and we will route you accordingly.
Not ready to talk to sales at all? Send us the question you actually have, about WPS files, gratuity accrual, Emiratisation reporting, or anything else in our published guidance, and we will answer it plainly with no follow-up sequence.
Whether it is a product question, a pricing request, or a support issue, this reaches our Dubai team directly. Add context in your message and the right person will pick it up.
Takes 60 seconds, we will do the rest.
Thank you for reaching out. Our Dubai-based team will respond during working hours, 9 AM to 6 PM GST.